eBay stores that stay top rated.
I manage your eBay store through Seller Hub: listings that rank, orders and returns handled daily, and a seller rating that stays protected.
- Item specifics complete
- Right categories
- Stock synced
What's included
- Listing creation and optimisation
- Item specifics and category setup
- Daily orders, returns and cases
- Seller performance and rating protection
- Promoted listings and markdown sales
- Stock kept in sync with your other channels
Brands selling on eBay alongside Amazon or their own store who want eBay run properly instead of as an afterthought.
One project manager, one weekly report, and a specialist team at Technomiles doing the hands-on work.
eBay store management, in detail.
Why eBay deserves proper management
For many brands, eBay is the channel that gets the leftover attention. Listings are copied across from Amazon, item specifics are half filled, and returns pile up until a case is opened. eBay still brings in real buyers, in both the US and the UK, but it rewards sellers who treat it properly.
I manage eBay stores through Seller Hub as a channel in its own right: listings written for eBay search, orders and returns handled every day, and a seller rating that stays protected.
- Listings copied across from AmazonListings written for eBay search
- Item specifics half filledEvery relevant specific filled in
- Returns pile up until a case opensOrders and returns handled every day
Listings that rank in eBay search
eBay's search engine leans heavily on accurate titles, complete item specifics, the right category and good photos. We rewrite titles around what buyers search for, fill in every relevant item specific, and use variation listings where they help buyers find the right size or colour.
We also look after the details that affect visibility: correct product identifiers, clear return policies, competitive shipping options and handling times you can always meet.
- Title around buyer searches
- Clear description
- Every item specific
- Correct category and identifiers
- Good photos
Orders, returns and cases every day
On eBay, how you handle problems matters as much as how you sell. We process orders, upload tracking, answer buyer messages and deal with return requests within eBay's time limits, before they escalate into cases.
When a case is opened, we respond with the facts and photos needed to resolve it quickly, and we keep an eye on any patterns, such as one product with a high return rate, that point to a listing or quality problem worth fixing.
- Order processedEvery day
- Tracking uploaded
- Buyer messages answered
- Returns within eBay's time limits
- Cases resolved with facts and photos
Protecting your seller level
eBay rates sellers as Top Rated, Above Standard or Below Standard, based on transaction defects, late shipments and cases closed without seller resolution. Your level affects fees, visibility and buyer trust.
We check the seller dashboard every week, act on anything that moves in the wrong direction, and plan around busy periods so the rating holds up when order volumes rise.
eBay still brings in real buyers, but it rewards sellers who treat it properly.
Promoted Listings and markdowns
eBay's advertising is simpler than Amazon's, but it still needs care. We use Promoted Listings, both the cost-per-sale general strategy and the cost-per-click priority strategy, on the products where it pays, and set ad rates against your margins rather than eBay's suggestions.
Markdown sales, volume pricing and coded coupons are planned around stock levels and the calendar, so promotions clear the right products at the right time.
| Compare | General strategy | Priority strategy |
|---|---|---|
| You pay | Per sale | Per click |
| Good for | Steady visibility | Key products |
| We set | Ad rates against your margins | Bids and budgets against your margins |
Taking over an existing eBay store
Most eBay stores I take over have been running for a while. We start with an audit: listing quality and item specifics, seller dashboard metrics, return and case history, Promoted Listings spend, and how stock is synced. You get a short written plan, and we work through it in order of impact, starting with anything that affects your seller level.
- 1Audit
- 2Short written plan
- 3Seller level fixes first
- 4Daily running
- Listings & specifics
- Seller dashboard
- Returns & cases
- Promoted Listings
- Stock sync
Is your eBay store protected?
Tick what's true today. You'll see whether your store is protected or at risk.
eBay in a multichannel business
eBay often shares stock with Amazon, Shopify and other channels. That's where overselling and cancellations come from. We connect eBay to the same inventory as everything else, use the same product data across channels with eBay-specific titles and specifics on top, and include eBay in one weekly report so you see how it compares with your other stores.
What the first month looks like
In week one, we audit your listings, seller dashboard, returns and cases, and Promoted Listings. In week two, you get a written plan ranked by impact. Once you approve it, we take over daily orders, messages and returns, fix the issues affecting your seller level, and start improving your best-selling listings. Your weekly report begins straight away.
- Week 1Audit
- Listings
- Seller dashboard
- Returns and cases
- Promoted Listings
- Week 2Written plan
- Ranked by impact
- Scope and price agreed
- OngoingRun & report
- Daily work handled
- Weekly report
How it works
- STEP 01AuditReview stores, numbers, workflow.
- STEP 02PlanWritten roadmap with owners and dates.
- STEP 03ExecuteMy team runs the day-to-day.
- STEP 04ReportClear update every week.
- STEP 05GrowScale what works, add channels.
Common questions.
Yes. Orders, returns, cases and buyer messages are all part of the daily management.
Yes. I manage stores on eBay.com and eBay.co.uk, including sellers who list on both.
Yes, but we adapt them rather than copy them. eBay needs its own titles, categories and item specifics to rank well.
We find the cause in the seller dashboard, usually late shipments or unresolved cases, fix it, and track the metrics weekly until the level recovers at the next evaluation.
Yes, selectively. Ad rates are set against your margins, and we report on the sales they bring in so you can see whether they pay.
We connect eBay to the same inventory as your other channels, through Shopify or a multichannel tool, so a sale anywhere updates stock everywhere.
It depends on the size of the catalog and daily order volume. After a free call and an audit, you get a written plan with a fixed monthly price.